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Right from updates about the latest or the future trends in the industry or even small pocket saving ideas to improve customer service… we have covered it all !!

Having worked in the hospitality industry it is fascinating that how little blogs we have to follow the latest trends. The market being extremely competitive and TripAdvisor dominating the decision of the consumer, great customer service is the key to success. We will try to search for some ‘the practical idea’ that cuts through the noise and makes your brand stand out via excellent customer service. The practical knowledge gained at all levels ensures our readers are getting a comprehensive, specialist service.