Evolution of PMS within the Hospitality Industry Catering the Needs from Big To Small Hotels

By M Dave

Irrespective whether your hotel is a small boutique hotel with 20 bedrooms or a magnificent luxury hotel with 100+ bedrooms, having a comprehensive multi-functional Property Management System (PMS) is critical for every hotel entity. The market is flooded with plethora of PMS which are designed to meet the needs of small and big hotels alike. However the big dominant players in market like Brilliant (i-Tesso) and Opera (Micros) have very robust systems designed to more suit the operational needs of large hotels, but practically we can’t really use those PMS to streamline daily operations at small and budget hotels.

The main issues being that most of the features will be redundant in small hotels and it will also involve heavy financial commitments by small hotel owners. If one actually analyses it makes more sense for small hotel owners to reinvest into expansion plans within their hotel to make their property more competitive Hence, the question is do small and budget hotels with about 20 bedrooms really need any kind of PMS?

The answer to this question is ‘Yes’. All big and medium hotels can afford to go for a robust property management system to look after their operational aspects including guest bookings, online reservations, food and beverage costing, accounting, report generation, sales and marketing, HR and payroll, maintenance management and quality management. But on the other hand a small hotel needs to have a PMS which would help them to automate some core day to day basic operations.

With small hotel business gaining ever increasing importance every year, due to their great customer service and quirky style, they have become a very significant part of the service industry in last few years. Small technological companies like Prologic First have seen this market potential and tapped it with very innovative software’s like mycloud hospitality (http://www.mycloudhospitality.com/).

hotelpms-my

This software helps small hotels to have a comprehensive PMS and at the same time is very friendly to their pocket. Such software just requires a tablet or a computer along with internet connection to just get started with managing their properties with features like accounting, POS, reservations and reporting all on a single screen. This will help them to tackle their operational issues like lack of skilled manpower, higher attrition rate, revenue leakage and pilferage due to the absence of proper accounting software, customer care and inventory management.

Loads of such software’s are available now in the market like mycloud hospitality, Room master, sabee app etc. The good thing about the cost of such software’s is that they are available on a monthly payment plan with as little as £2 per rooms. Some notable features about mycloud hospitality software that I came across while researching to give an idea is as below:

  • Little or no up-front investment and quick start-up
  • No long term contract and easy exit option and
  • Low investment, low risk
  • Quick implementation
  • Needs little or no training
  • Secure access from anywhere
  • High availability
  • A comprehensive Front Office service
  • Round the clock support

This highly user-friendly and scalable software is capable of streamlining and automating operations for small hotels just as they need it. So, if you are facing some operational snags while running your small hotel operations, you may consider trying a free demo of mycloud hospitality software by Prologic First or any such software available in market which is a smart way to manage your properties.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s